COVID-19 Crisis Response Program

Helping those affected by a community crisis meet their basic needs through connection to community resources.
Crisis Information & Referral

The NVFS Crisis Information & Referral program provides a connection to community and NVFS resources for individuals and families requesting assistance who need information about community resources available and how to access them in order to meet their basic needs. In one phone call, the individual requesting assistance participates in an initial needs assessment which allows staff to provide them targeted and appropriate referrals to meet their current needs. Individuals who express or are assessed to need additional assistance accessing the community resources are referred to the Crisis Case Management program.

Crisis Case Management

The NVFS Crisis Case Management program provides short term case management for individuals and families who have been affected by the community crisis and are not able to access resources independently due to barriers such as language, literacy, immigration status, limited technology access or competency, low cultural navigation, and/or needs in multiple domains. Services will be provided for up to 90 days.

Services are provided virtually and available in English and Spanish.

What does the COVID-19 Crisis Response Program offer?

• Brief Assessment
• Referral to community resources

Crisis Case Management:

• Needs Assessment & Goal Plan
• Education on community resources
• Support and assistance in connection to community resource

What’s the cost and how do I request services?

• The program is free to eligible individuals and families.
• Individuals/Families can call the Intake Line directly and leave a message to receive a call to assess for services
• Service providers can leave a message for more information and to receive the referral form.

Who is eligible?

• Individuals and families affected by the COVID-19 crisis who need additional support in connecting to community resources.
• Individuals and families residing in Arlington County, City of Alexandria, Fairfax County, Loudoun County, and Greater Prince William

Reduced Gang Involvement
of gang-involved IPE clients reduce their involvement and activity

Academic Success
of youth clients maintained or improved their grades

of IPE clients at risk for gang involvement, but not already involved, remained non-gang-involved

Our Stories

Youth Development
Alex and Manuel |

NVFS youth groups offer more than psycho-education and a supportive network. They offer teens experiences and opportunities that they may not have had otherwise, whether it’s the opportunity to foster friendships or to have an adult male role model whom they can finally count on.

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Cesar, NVFS Youth Initiatives client
Family Reunification
Cesar |

When Cesar was 14 years old, he came to the United States hoping for a brighter future and the opportunity to pursue his dreams. But he immediately came head-to-head with various obstacles, such as a language barrier, adjusting to a new climate and becoming acquainted with a new community.

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Youth Development
Mario |

Mario was struggling with school and getting into trouble in his neighborhood. His mother wasn’t sure where to turn, so his school counselor contacted NVFS’ Intervention, Prevention & Education (IPE) program.

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Family Reunification
Lydia |

Lydia came to the United States to reconnect with her mother after being apart for five years. Through NVFS’ family reunification program, she was able to not only rebuild that relationship, but prepare herself for a brighter future.

Read more >