Bailey’s Crossroads Community Shelter to Change Operators from Northern Virginia Family Service to New Hope Housing

Falls Church, VA. On October 1, 2017, New Hope Housing assumed operations of the Bailey’s Crossroads Community Shelter (BCCS) and hypothermia prevention programs from Northern Virginia Family Service (NVFS).

If you would like to contact Bailey’s Crossroads Community Shelter, please call New Hope Housing’s main line at 703.799.2293, send an email to or visit their website for more information.

NVFS began operating BCCS in September 2015 with a Rapid Re-Housing model to help households secure stable housing in the shortest time possible, supported by shelter- and community-based case management and housing location services. NVFS’ expertise in emergency shelter, homelessness prevention and rapid rehousing has been beneficial to BCCS clients, and NVFS anticipates continued successful outcomes through Fairfax County’s Office to Prevent and End Homelessness (OPEH) planned focus on both emergency shelter services and permanent supportive housing.

“We are pleased with the outcomes and quality of care we have been able to provide to the community and the clients at BCCS,” shares Andrea Eck, executive vice president of programs at NVFS. “We at NVFS feel confident in transitioning the emergency shelter services to New Hope Housing to continue that quality of care. We look forward to working closely with OPEH and New Hope Housing to ensure a smooth transition.”

“In this our 40th anniversary year, New Hope Housing is honored to be offered the opportunity to operate the Bailey’s Crossroads Community Shelter and is excited to work with Fairfax County to develop and relocate the BCCS program to a new state of the art shelter with expanded permanent supporting housing units over the next 2 years,” said Pamela L. Michell, executive director of New Hope Housing. “We are committed to working with our partners at NVFS to ensure a smooth transition and build on the work they have done at BCCS. We look forward to working with the community as we bring our philosophy of hope and hospitality, dignity and respect, and welcoming the unwelcomed to this area of the County.”

New Hope Housing brings 40 years of experience in shelter services and 20 years in permanent supportive housing for persons who have experienced homeless for many years. NHH is committed to preventing and ending homelessness and sees shelter not as a destination but as a critical step in moving out of homelessness. NHH believes in the need to focus on re-housing residents as rapidly as possible in appropriate, stable, affordable housing with services appropriate for each household.

Individuals or groups interested in volunteering at Bailey’s Crossroads Community Shelter this fall can contact for more information.

About NVFS: Northern Virginia Family Service’s (NVFS) breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. We provide the essential building blocks for financial, emotional and physical well-being, serving as leaders and innovators for the Northern Virginia community. Every year, we empower 34,000 individuals and families to achieve self-sufficiency. With these essential resources, our community is better equipped for future success and engagement among all of our neighbors.

About New Hope Housing: An innovative nonprofit agency providing shelter, rapid re-housing, and permanent supportive housing, outreach and support services for homeless families and single adults in Fairfax County, City of Alexandria, Arlington County, and City of Falls Church. New Hope Housing is committed to finding creative and lasting solutions to end the cycle of homelessness by offering homeless men, women and children the services they need to change their lives and succeed. For more information, visit